Select the available product options, enter the required name or instructions, upload your photo where applicable, check all details carefully and complete checkout.

Every personalised item is made to order. The Custom Initial Name Display usually requires approximately 2–4 working days before shipment. Timelines for other products can vary depending on order volume and design requirements. Contact us before ordering if you need an item by a specific date.

Contact us as soon as possible. Changes or cancellations cannot be guaranteed once design work or printing has started.

Urgent requests are subject to production capacity. Contact RigHaus Studio before placing the order so availability can be checked.

Use a clear, bright, high-resolution original photo with visible, uncropped faces. Avoid blurry images, screenshots, heavy filters and a very dark and textured background.

No. A lithophane recreates an image using variations in thickness, light and shadow. The image is designed to appear clearest and most detailed when illuminated.

Colours may appear slightly different because of lighting, screen settings and filament batches.

Yes. Each item is individually 3D printed, so minor layer lines and slight variations are normal characteristics of the process.

Available delivery methods and applicable charges are displayed during checkout.

Personalised products cannot be returned or exchanged for a change of mind. Please contact us if an item arrives damaged, defective or different from the submitted order details.